Hi Rodrigo,
On checking your account, we could see that you have been charged for the renewal of AVG TuneUp - Unlimited (1 year subscription) on 2019.8.7.
We can assure you that we have not processed any unauthorized payments from your card or account.
Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.
Can we proceed with the refund?
Charged 44.99 for the AVG Tuneup.
I wan´t my money back ASAP! and i really mean it. Tomorrow i will talk with my people in the bank, and i want a response from AVG. I don´t want to make a huge deal out of this, but unfortunelly (for AVG) is summer so i have some time and money in my hands.
Hi Rodrigo,
On checking your account, we could see that you have been charged for the renewal of AVG TuneUp - Unlimited (1 year subscription) on 2019.8.7.
We can assure you that we have not processed any unauthorized payments from your card or account.
Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.
Can we proceed with the refund?
Hey! Yes, proceed with the refund please