Hi Wendy.
We regret the inconvenience caused. We'll be glad to help you with removing older version and install latest version of AVG TuneUp.
I have sent an email containing detailed instructions, please check your inbox and spam box as well.
AVG PC TuneUp renewal came through with an activation code. Trying to renew the product using the activation code - it won't let me. Apparently the product has been upgraded to the new AVG TuneUp which has the same activation code as my AVG Internet Security. So, trying to activate/download the new version - it keeps saying that I need to uninstall the old version first - which would be fine, if it actually allowed me to! Keeps coming up with an error when I try to uninstall.
This is the error code:
0xC007064C: General error (0x064c)
Therefore, I can't reactivate my new product and I can't uninstall my old product. I've renewed the whole AVG product and I'm frustrated that I now can't use AVG TuneUp! What do I need to do now?
Hi Wendy.
We regret the inconvenience caused. We'll be glad to help you with removing older version and install latest version of AVG TuneUp.
I have sent an email containing detailed instructions, please check your inbox and spam box as well.