AVG tuneup update avoids me from using MS office and more

AVG Protection
8

I have the same problem. I now cannot access any of my Word files so I am unable to work. This fault is costing me money as I am working from home due to Covid. I am also unable to access MS Edge without disabling AVG start up.

9

Hello again,
I can see that some people are receiving emails to connect to your remote experts.
Could you please send me such an email? 
Thank you.

1

Same problem here as all the below mentioned ones. I can't run Microsoft programs anymore as some others like Adobe Acrobat. I wonder when this problem will have been solved? Any clue yet?

7

Hi Claire,

We are aware of the issue and informed our developers regarding it. They are currently work on it to update the fix.

As we're unsure of the exact time frame, but it will fixed as soon as possible.

Thanks for your patience.

6

Clarie, we understand your concern.

Please accept our apologies for the inconvenience caused.

We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

Thank you.

2

Hi John,

I can certainly understand your situation.

As mentioned above, our developers are working on the fix and will be resolved once the new update is released.

We request your patience and understanding.

3

I have the same problem. I now cannot access any of my Word files so I am unable to work. This fault is costing me money as I am working from home due to Covid. I am also unable to access MS Edge without disabling AVG start up.

4

Hi Anna,

I have responded to your original post.

Please keep up the conversation in it for further assistance.

5

Hello again,
I can see that some people are receiving emails to connect to your remote experts.
Could you please send me such an email? 
Thank you.