AVG Tuneup won't work, won't uninstall or reinstall

AVG Performance
3

Hi, Enoc.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you have already our technical support team and they have escalated your case to the concerned team for further help.
They will get back to you via email and help you further.
Thank you.

1

When I try to use AVG Tuneup it wont work. I get an error message regarding a bad image and it says the log.dll is either not designed to run on windows or its contents contain an error.. I also can't uninstall or install the program. The process just stalls at "starting set up". I think AVG TuneUp stopped working when I updated AVG a few weeks back. I have images I can share if needed

Thank you!

2

Hi, Enoc.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you have already our technical support team and they have escalated your case to the concerned team for further help.
They will get back to you via email and help you further.
Thank you.