For the last two weeks, I have been getting a Windows 10 message saying that I am not protected against Virus and it says that under the 'Security and Maintenance' form that pop ups that AVG has a status of 'Off'. There is a not a way to turn it on on this page because it is grayed out. If I got to AVG itself is says my Protection is up to date and that there are no active components. If I click on the active compnets, it shows that the Antivirus is enabled. Why am I getting these windows messages and am I being protected?
Version Number: 16.41.7442
Thanks,
Greg
Hello Greg,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue, so that we are happy to assist you better in fixing it.
Please feel free to contact us for any further assistance. Thank you.
Greg, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Greg,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue, so that we are happy to assist you better in fixing it.
Please feel free to contact us for any further assistance. Thank you.
Greg, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru