Hello Michael,
We are here to help you. There is no need to remove the old AVG program, if the AVG Internet Security and AVG PC TuneUp are active on your computer. Open AVG Internet Security > My AVG > My Subscription and look for the expiry date.
You can use both browsers (Ms Edge and Google Chrome) to download AVG program.
Regards,
Alok.
I have owned ultimate for two years and bought a upgrade . I have old version installed on my computer with tune up app , I have a card to down load up grade to down load.
1) do I need to remove old to install new or does new over write the old?
2) I use MS Edge normally but I do have Chrome , can I use edge or should I use Chrome?
Hello Michael,
We are here to help you. There is no need to remove the old AVG program, if the AVG Internet Security and AVG PC TuneUp are active on your computer. Open AVG Internet Security > My AVG > My Subscription and look for the expiry date.
You can use both browsers (Ms Edge and Google Chrome) to download AVG program.
Regards,
Alok.
You're most welcome Michael,
You can contact us any time, if you need any further assistance. We work around the clock.
Regards,
Alok.
Thank you for your responce I am not shy in asking for help I will ask if I run into a problem.
Last time it was a haslle I had to use your removal tool to uninstall old ultimate. Re boot and install new Ultimate this time it appears it will be easier, I was leriy of buying it again hoped you would find a better way whch it appears you did.
Can't wait to see what improvements you have made , hope you developed a better antiviqus finding tool then the old one had. I had issues