AVG Ultimate does not appear to be functioning properly

Hello Timothy,
We are sorry to know that, the product still shows as trial. We suggest you to check if the AVG program that is installed in your computer is activated. Please click on this link for the steps to activate the AVG Ultimate. Activate AVG Internet Security - Unlimited, AVG TuneUp - Unlimited or AVG Ultimate - http://kb.avg.com/articles/en_US/How_To/Activate-AVG-Zen-Protection-Performance-or-Ultimate.
Thank you

I have purchased AVG Ultimate for my family computers.  I continue to get notices that my PRO protection has expired and I am only being covered by free services.  I have gone to My Account and reloaded my protection but problem is not resolved.  Suggestions?

Hello Timothy,
We are sorry to know that, the product still shows as trial. We suggest you to check if the AVG program that is installed in your computer is activated. Please click on this link for the steps to activate the AVG Ultimate. Activate AVG Internet Security - Unlimited, AVG TuneUp - Unlimited or AVG Ultimate - http://kb.avg.com/articles/en_US/How_To/Activate-AVG-Zen-Protection-Performance-or-Ultimate.
Thank you