Marlon,
We appreciate your efforts but we apologize for the difficulties. We realize that there is some older traces of AVG which blocks your AVG Ultimate installation. We need to remove the traces using our AVG remover tool. Make sure that you have not installed any other conflicting security programs.
Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.
Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.
Marlon,
We appreciate your efforts but we apologize for the difficulties. We realize that there is some older traces of AVG which blocks your AVG Ultimate installation. We need to remove the traces using our AVG remover tool. Make sure that you have not installed any other conflicting security programs.
Refer this article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to download and run your AVG remover tool.
Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.
I have purchased the AVG Ultimate and cannot download. It reaches a certain point about and declares "failed" .........any suggestions....I have used the AVG products a long time and never hada this problem............