When I follow the link to install Ultimate on my Android phone, it puts me to Google Play and I get the message thet AVG free is installed. I had earlier uninstalled this in preparation. I have switched the phone off and on several times and have checked that AVG Free is no longer there. How do I load Ultimate?
Hello Lorna,
I understand the inconvenience.
Please be informed that Zen app is no longer available for AVG Apps in Android.
Hence, it is necessary to download AVG apps from Google Playstore and activate to PRO by entering AVG my account credentials from free version.
1) Open installed AVG Antivirus and AVG Cleaner Free version on your Android mobile.
2) Tap on drawer (3 lines) on top-left of the app.
3) Select AVG Account.
4) Enter your My Account email address and password.
The paid app should get installed automatically.
I understand the inconvenience.
Please be informed that Zen app is no longer available for AVG Apps in Android.
Hence, it is necessary to download AVG apps from Google Playstore and activate to PRO by entering AVG my account credentials from free version.
1) Open installed AVG Antivirus and AVG Cleaner Free version on your Android mobile.
2) Tap on drawer (3 lines) on top-left of the app.
3) Select AVG Account.
4) Enter your My Account email address and password.
The paid app should get installed automatically.