AVG Ultimate not Installing Fully on MAC

Hello Kylie,
We are glad to assist you with this.
You will have to activate the products across your devices using the activation code. Otherwise, it will remain in free/trial version.
We sent you an e-mail with steps to activate the product on both of your devices and also it includes the activation code. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Feel free to contact us if you need any further help.

I have AVG Ultimate on our desktop computer.  I activated it without needing an activation code.  My subscription is an unlimited device subscription but I am unable to install on my daughter's MAC Air.  When I log in to my AVG account on the MAC and "download for MAC" it only gives Basic Protection, not Full Protection.  We have tried uninstalling and reinstalling but still the same outcome.  Can someone please tell me how to get the full protection on her MAC?

Hello Kylie,
We are glad to assist you with this.
You will have to activate the products across your devices using the activation code. Otherwise, it will remain in free/trial version.
We sent you an e-mail with steps to activate the product on both of your devices and also it includes the activation code. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Feel free to contact us if you need any further help.