Hello Lucia,
Thank you for contacting AVG Community support. I'm sorry to hear that you haven't recieved the activation code. Please do not worry, I will help you with the necessary information.
I see from your account that your recent order with AVG is in pending status. As you have initiated the order via wired transfer, it may take up to 8 business days to complete the order. Your patience is much appreciated.
Hello, yesterday I paid for prolong the licence of AVG Ultimate. Within now I didn´t get any activation keys for the products. I see only some warning in all AVG products, that my validity of actual licence will be valid only few days… How long time do you need to send me the activations keys for new time period?
I
Many thanks
Hello Karthikeyan,
many thanks for your information. I made the payment as by last prolong of the licence and it was within 3 days without any problems. Unfortunatelly, this information, 8 working days is really not good for me. It means, that I will be not able to use my protection…
Probably will be good to write this information by ordering the prolong licence, if we pay not online…
Thanks
Hello Lucie,
Thank you for the reply.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.