Hi Barry,
It seems that you haven't activate the subscription on your Android device. Please follow the below steps to activate the subscription.
1.Open AVG AntiVirus free version and then Click on 'Upgrade' on the top right corner.
2.Click on 'Vertical three dots' on the top right corner.
3.Click on 'Enter Voucher Code' and then enter the activation code which I have sent via email.
Now the free version will be converted into Paid version.
You can also refer to the "Activation code" section from the article to activate your AVG Antivirus on your Android device : https://support.avg.com/SupportArticleView?urlname=Activate-Android-AVG-AntiVirus
If you've activated the product successfully, please do write us back.
I have paid sub for ultimate but when installed and activated on android it shows as pro which means you don't get full access to all features you pay for. does anyone know why this is??
Hi Barry,
It seems that you haven't activate the subscription on your Android device. Please follow the below steps to activate the subscription.
1.Open AVG AntiVirus free version and then Click on 'Upgrade' on the top right corner.
2.Click on 'Vertical three dots' on the top right corner.
3.Click on 'Enter Voucher Code' and then enter the activation code which I have sent via email.
Now the free version will be converted into Paid version.
You can also refer to the "Activation code" section from the article to activate your AVG Antivirus on your Android device : https://support.avg.com/SupportArticleView?urlname=Activate-Android-AVG-AntiVirus
If you've activated the product successfully, please do write us back.