Hello Sam,
We apologize for the inconvenience.
Have you only installed AVG Internet Security and AVG TuneUp on your pc?
Please let us know whether you activated your AVG Ultimate subscription using code or does the program automatically recognized your September renewal.
Let us know to proceed further.
I've been a subscriber to Ultimate for a good few years now. I remember the constant bombardment of adverts, "would you like to add VPN?", "Would you like to add Password Protection"? always hitting "no" because I didn't willingly want to pay more.
I noticed this morning however (through the "My AVG" Tab) that "VPN", and some other feature "AntiTrack" are now available to by default. AVG Ultimate as I recall, only gave access to Internet Security & Tune-Up. I'm not knocking being granted access to more services, that's a good thing.
The problem I have is I don't recall ever being alerted to the fact I now had access to these additional services, either through the AVG Client or via an Email.
When was this implemented? I feel like I've wasted my money by not using them.
Looking back through my emails it now makes more sense why the subscription was sneakily raised from £79 to £99.
Hello Sam,
We apologize for the inconvenience.
Have you only installed AVG Internet Security and AVG TuneUp on your pc?
Please let us know whether you activated your AVG Ultimate subscription using code or does the program automatically recognized your September renewal.
Let us know to proceed further.