Hello Ann,
We regret for the inconvenience caused. Since you have mentioned that your system get restarted once AVG scan gets completed, no need to worry we are here to help you. Please try to follow the below steps to change your scan settings.
Step 1: Open AVG.
Ste p 2: Select Advanced settings in Option.
Step 3: Select additional scan settings underneath of Scan settings.
Step 4: You can find the option to uncheck the System restart after scan gets completed.
Once the settings has been changed please try to initiate the scan and check for the issue.
If the issue persist, please let us know, we are here to help you.
Thank you.
I have AVG Ultimate and while the whole computer scan is running it stops and turns off my pc.
Any suggestions on how to correct this problem?
Hello Ann,
We regret for the inconvenience caused. Since you have mentioned that your system get restarted once AVG scan gets completed, no need to worry we are here to help you. Please try to follow the below steps to change your scan settings.
Step 1: Open AVG.
Ste p 2: Select Advanced settings in Option.
Step 3: Select additional scan settings underneath of Scan settings.
Step 4: You can find the option to uncheck the System restart after scan gets completed.
Once the settings has been changed please try to initiate the scan and check for the issue.
If the issue persist, please let us know, we are here to help you.
Thank you.