Hi Karen,
This isn't the experience we want you to have. We'd like to look into this & help you.
In order to further investigate on this & help you, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you. Thank you in advance!
Is there a virus out there masquerading as a message from AVG? Yesterday my computer was fine. Today, immediately after turning it on, a message appeared that said in order to update AVG I had to install Wndows 10 or higher. I have Windows 7 and would like to keep t that way. I was in a hurry and just wanted to get to a file from yesterday. I clicked on the program and got the endlessly blue circle. This went on for a while. Then I got the program is not responding message. After trying this a few times I attempted to open a couple of others including Word. Same result, I can't open anything. I tried multiple reboots to the point of becoming the definition of insanity. Still, nothing will open. Anyone know what is going on? Thanks,
Karen (no I don't want to speak to your manager)
Hi Karen,
This isn't the experience we want you to have. We'd like to look into this & help you.
In order to further investigate on this & help you, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you. Thank you in advance!