AVG User Interface has stopped working

AVG Protection
3

Hello James,
We regret for the inconvenience caused. We have sent you an email requesting the diagnostic information to analyze your issue and provide you with a resolution. Please check your inbox and spam box as well and send the requested the data to assist you further. Thank you.

1

Hi

I keep getting pop messages saying that AVG User Interface has stopped working

The event log shows

Faulting application name: avgui.exe, version: 16.81.0.7639, time stamp: 0x573ee295

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x000000000180a3a2

Faulting process ID: 0x1dc0

Faulting application start time: 0x01d1c27b1e9ab3f1

Faulting application path: C:\Program Files (x86)\AVG\Av\avgui.exe

Faulting module path: unknown

Report ID: f091031d-2e6e-11e6-8302-40167eac33a2

Faulting package full name:

Faulting package-relative application ID:

I have removed the complete tool set twice using the AVG removal tool. I re install with no issues but every 5 minutes i get the windows pop up that inturupts whatever i am doing including games

Can anyone help?

2

Hello James,
We regret for the inconvenience caused. We have sent you an email requesting the diagnostic information to analyze your issue and provide you with a resolution. Please check your inbox and spam box as well and send the requested the data to assist you further. Thank you.