Hi Angel,
We're glad to look into this & help you.
Please write back to us in your own post. This will reveal the email address registered with AVG to check the product details & also allow us to help you with the appropriate support channel to sort this in a timely manner.
Note : It isn't recommended to share the account info over this post.
Thank you for your understanding in advance!
Is this problem solved? because I can not see the video downloader still
I tried it but didn't find the Video Downloader Extension.
thanks.
I have been able to go to youtube and easily download videos either as audio or video but now it isn't working. When I click on the video downloader icon in the toolbar, it says "there are no videos to download on this page". I've tried uninstalling AVG secure browser and reinstalling it but nothing has changed. Please help
Thank you for the patience.
Let me clarify this for you.
YouTube has recently changed their site streaming settings, and the video downloader feature is not working.
We are currently aware of the issue. Our developers are diligently working on it and will be fixed as soon as possible.
However, you can still download it from the other sites.
Your patience is appreciated.
video downloader no longer works even though shows in tab upper right. gives no error message and there is no lower bar where usually shows downloaded video or failure of. tried testing by using same video which did download successful last week, but now does not. usually if youtube no longer allows or supports download, it will not show the downloader tab (green) tried an uninstal and reinstal, did not work, tried reset of default settings, did not work. aanyone have an idea? Version check says is up to date. get no answer from support. extensions settings show download is ON. all security settings are on. have not made any changes to program or settings since last time it worked.
Hello Freddie,
This should be due to the copyrights policy of YouTube and hence, you are seeing a change with our video downloader now.
However, let me check this with our senior team and get back to you.
Your patience is much appreciated.]
Thank you.
no you cant download anything!
Hello Ahmed,
We apologize for the inconvenience. We will help you sort this.
Please let us know if you're referring to the AVG Secure Browser Video Downloader or any kind of general download.
Hello Kayode,
Please let us know the version of the AVG Secure Browser installed on your computer.
For better assistance, we request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
I tried it but didn't find the Video Downloader Extension.
thanks.
Hello Freddie,
This should be due to the copyrights policy of YouTube and hence, you are seeing a change with our video downloader now.
However, let me check this with our senior team and get back to you.
Your patience is much appreciated.]
Thank you.
no you cant download anything!
Hello Donald,
We've replied to your original post.
Please keep up the conversation via your origial post for quick and better assistance.
Thank you for understanding.
Thank you for the patience.
Let me clarify this for you.
YouTube has recently changed their site streaming settings, and the video downloader feature is not working.
We are currently aware of the issue. Our developers are diligently working on it and will be fixed as soon as possible.
However, you can still download it from the other sites.
Your patience is appreciated.
video downloader no longer works even though shows in tab upper right. gives no error message and there is no lower bar where usually shows downloaded video or failure of. tried testing by using same video which did download successful last week, but now does not. usually if youtube no longer allows or supports download, it will not show the downloader tab (green) tried an uninstal and reinstal, did not work, tried reset of default settings, did not work. aanyone have an idea? Version check says is up to date. get no answer from support. extensions settings show download is ON. all security settings are on. have not made any changes to program or settings since last time it worked.
Hi Angel,
We're glad to look into this & help you.
Please write back to us in your own post. This will reveal the email address registered with AVG to check the product details & also allow us to help you with the appropriate support channel to sort this in a timely manner.
Note : It isn't recommended to share the account info over this post.
Thank you for your understanding in advance!
Hello Mehmet,
The AVG Secure Browser - Video downloader feature has been temporarily removed and it will be added as soon as possible.
In this period, please try the below steps and check if it helps,
Please open the installed extension and reinstall the Video Downloader.
1. Open AVG Secure Browser > go to Menu (3 dots icon in the top right corner) > More tools > Extensions.
2. Enable Developer mode.
3. Re-enable Video Downloader
Thank you.
Is this problem solved? because I can not see the video downloader still