The problem I have is when I go to watch a video off of facebook. It will start to play and then suddenly stop with the screen "jumping" and flickering with the video screen going black. Then after a few times trying to watch other videos and the same thing happening my whole AVG Secure Browser drags down, the CPU starts to overheat (fan kicks in highspeed mode) and I can't use the browser. The browser would "flash" and go blank and basically lock up. I noticed the Video Downloader icon flash in the top right section. Somehow I got into a task manager and ended Video Downloader's process. That is when I regained control of the browser. How do I get rid of it all together? It does me no good when it prevents me from even using the browser at all. It isn't listed in the extensions.
Hello Richard,
We will help you to resolve it. Have you tried to reset or reinstall AVG Secure Browser? If not, please uninstall AVG Secure Browser from control panel and reinstall AVG Secure Browser from below download link
Download of AVG Secure Browser (https://www.avg.com/en-in/download-thank-you.php?product=SBR)
Please try the above steps and let us know if its help you.
Hello Richard,
We will help you to resolve it. Have you tried to reset or reinstall AVG Secure Browser? If not, please uninstall AVG Secure Browser from control panel and reinstall AVG Secure Browser from below download link
Download of AVG Secure Browser (https://www.avg.com/en-in/download-thank-you.php?product=SBR)
Please try the above steps and let us know if its help you.
We're glad to help you with it, Richard.
To export bookmarks : Open Secure browser - Menu (3 dots) - Bookmark manager - Menu (3 dots) - Export bookmarks to desired location.
Before I go and uninstall, how do I back up my bookmarks and what not?
We're sorry to hear that the issue still persists, Richard.
To further investigate this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
I uninstalled the AVG browser, shut down the computer and rebooted before reinstalling it.
I get the same thing:
Sorry, we're having trouble playing this video.
Learn More
Now if I bring up Chrome and click on the same video from facebook watch, it plays fine.