Hi Sue,
We are sorry to hear this.
We will help you to resolve the issue.
We request you to repair the program and check for the issue again https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
If the issue persist, please proceed with the reinstallation.
Keep us posted.
I have tried probably 10 different times to update these definitions and the update never completes. Can I uninstall and reinstall the program?
Hi Sue,
We are sorry to hear this.
We will help you to resolve the issue.
We request you to repair the program and check for the issue again https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
If the issue persist, please proceed with the reinstallation.
Keep us posted.