Steve, from the description you provided, you seem to be using an older version of AVG as Zen app is not a part of latest AVG Internet Security. We'd request to run AVG Remover tool as described in the link below to uninstall older version completely and re install the latest version:
http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Refer to instructions in the link below on how to download and install latest version AVG Internet Security:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .
Hi, Margaret. We're here to help. Could you confirm the current version of AVG program installed on your PC? Also, please share a screenshot of the error message. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I receive a message to tell me my AVG virus protection/computer is out of date. I click 'Fix Now', tells me I'm currently up to date but the alert does not disappear. I have gone into Programs, Add or Remove Programs, Select AVG, clicked the change button & selected repair. Re-started my PC but no change.
Hi, Margaret. We're here to help. Could you confirm the current version of AVG program installed on your PC? Also, please share a screenshot of the error message. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Using Zen on Windows 10 - I just got the same thing this morning. (Computer Update Required) (AntiVirus - Update Required) Repeatedly pressed [Fix Now]. Repeatedly received the message (Updatre completed successfully). Message in Zen does not go away.