AVG VPN cannot obtain virtual IP

After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is now active and I can safely browse but the "obtaining IP" message never disappears. When I change the location, it still blocked saying "obtaining IP".  Very rarely, it does write the Virtual IP number.  After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is now active and I can safely browse but the "obtaining IP" message never disappears. When I change the location, it still blocked saying "obtaining IP".  Very rarely, it does write the Virtual IP number. This has been like this since I have install AVG VPN.  My system is under Windows 7 with AVG Internet security.  

Should I change AVG Internet Security for another company and advise all the ones that I suggest AVG Internet Security to switch for another company?

Should I change AVG VPN for another company like Nord VPN and advise all the ones who I suggest AVG VPN to switch for another company?


I am not shure if I am safe with an undefine VIRTUAL VPN !

Please answer,

Thank you

DR Jean
AVG VPN No Virtual IP

Hello Orham.
We are sorry for the inconvenience caused.
If you have any antivirus of firewall software installed, please disable them temporarily and check if AVG Secure VPN can be turned on.
If the issue persists, please reinstall AVG Secure VPN and let us know if the issue persists.

After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is now active and I can safely browse but the "obtaining IP" message never disappears. When I change the location, it still blocked saying "obtaining IP".  Very rarely, it does write the Virtual IP number.  After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is After selecting a location and turning on AVG Secure VPN, a message appears, saying that VPN is now active and I can safely browse but the "obtaining IP" message never disappears. When I change the location, it still blocked saying "obtaining IP".  Very rarely, it does write the Virtual IP number. This has been like this since I have install AVG VPN.  My system is under Windows 7 with AVG Internet security.  

Should I change AVG Internet Security for another company and advise all the ones that I suggest AVG Internet Security to switch for another company?

Should I change AVG VPN for another company like Nord VPN and advise all the ones who I suggest AVG VPN to switch for another company?


I am not shure if I am safe with an undefine VIRTUAL VPN !

Please answer,

Thank you

DR Jean
AVG VPN No Virtual IP

After selecting a location and turning on AVG Secure VPN, a message appears saying that VPN is now active and I can safely browse but the "obtaining IP" message never disappears and I can not connect to any website. Changin the location does not help. This has been like this for a while and seems that I am not alone.

Hello Jean,
We'd like to clarify this for you.Please write back to us in a separate private post so that we can check and assist you accordingly.
Thank you in advance!