AVG VPN Constantly disconnecting

AVG VPN
3

Hello Simon.
We'd like to appreciate your efforts to resolve the issue but regret to hear that the issue persists. Do you receive any error message when you try to turn on VPN connection? If you do, please share a screenshot (http://avgclick.me/getscreenshot) of it.

To analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent an email containing steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.

1

Hi My VPN connection is constantly disconnecting every 2min or so, I have tried the following and nothing has even remotly helped.

  1. Stopped and started the services
  2. uninstalled and reinstalled the application
  3. I don't have any conflicting applications installed
  4. I have tried it on two different internet connections with the same results
I'm a bit stumped at this point, any assistance would be greatly appriciated, thank you.

Best regards
Simon
2

Hello Simon.
We'd like to appreciate your efforts to resolve the issue but regret to hear that the issue persists. Do you receive any error message when you try to turn on VPN connection? If you do, please share a screenshot (http://avgclick.me/getscreenshot) of it.

To analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent an email containing steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.