AVG VPN Disconnects many times in 10 seconds again and again

AVG VPN
9

Yes, first I tried repairing for all my pcs then I uninstall and download from website but still same.

8

Hello Gökhan,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
There might be an error in the servers you've tried. Please try changing the location to a different one and check the issue.
Awaiting your response.

1

Hello, I have been your customer for 13 months. I was really very happy with AVG VPN until the last 2 months. After I connected to any server in the program, in seconds it disconnects and reconnects 3 times. I'm using the program with 5 laptops and 1 mobile phone. Last week I bought a membership for a year again because I was verry happy. But today it contuniously connects and disconnects over and over again. This is really annoying. Some of my pcs OS are win10 and win11. All of them have same problem. Can you please help me about it or I will have to request refund. Thanks.

6

Yes, first I tried repairing for all my pcs then I uninstall and download from website but still same.

2

So can I request refund on this situation? Because I can't use VPN right now.

3

Yes I want to cancel auto-renewal.

4

Thank you so much for your assistance, I'm really sad to cancel it because I was very happy to work with you. I want to work with you again but as you say above, there is a protocol issue in my country. If this problem can be solved one day, I really want to be get informed with e-mail.

Hope to work with you again, thanks.
Have a nice day.

5

Gökhan, upon checking your account, we can see that refund has already been initiated for your recently purchased AVG Ultimate (Multi-Device) subscription. The refunded amount may take upto 7 business days to reflect in your account.
Would you like to cancel auto-renewal of your AVG Secure VPN (10 devices) subscription, which will expire on March 12, 2023?
Awaiting your response.

7

You're welcome, Gökhan.

Thank you for your kind words and support of AVG products.
If VPN restrictions have been lifted, you may receive promo emails to inform you the same.
Feel free to write back to us if you need any assistance from AVG.
Have a great day!