Hello N Wheeler,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use internet even after reinstallation. We apologize for the inconvenience caused to you. We understand how crucial it is for our customers to have a seamless experience, and we are committed to ensuring that you receive the best assistance possible.
This error message appears, when AVG Secure VPN is unable to establish or maintain a connection. Please try the following troubleshooting tips:
Troubleshooting when unable to establish or maintain a VPN connection (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-secure-vpn-connection&retUrl=support_secure_vpn)
If you are still facing the same issue, could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Could you please confirm, if you can use the internet after uninstalling AVG Secure VPN?
Thank you and keep us updated.
Hello N Wheeler,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use internet even after reinstallation. We apologize for the inconvenience caused to you. We understand how crucial it is for our customers to have a seamless experience, and we are committed to ensuring that you receive the best assistance possible.
This error message appears, when AVG Secure VPN is unable to establish or maintain a connection. Please try the following troubleshooting tips:
Troubleshooting when unable to establish or maintain a VPN connection (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-secure-vpn-connection&retUrl=support_secure_vpn)
If you are still facing the same issue, could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Could you please confirm, if you can use the internet after uninstalling AVG Secure VPN?
Thank you and keep us updated.
The VPN was working fine, then it appears that AVG pushed an update automatically. Since then, the VPN blocks all internet connections. It was uninstalled and re-installed twice, using different procedures. It still does not work.
Tech Support by phone was poor and the problem is unresolved.
Please advise. I paid for the full, exended subscription and cannot get Tech Support.
Hello Dariusz,
Thank you for contacting AVG Community Support.
We will certainly look into this & help you.
If you have any concerns regarding AVG, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
i have the same problem
waiting for answer
bump