Avg vpn not connection

Hello Steve,
Thank you for contacting AVG community.
I apologize for the inconvenience caused. I will certainly help you with this issue. Could you please provide us the error screenshot so that we can check and assist you accordingly. To do so, you can follow the instructions in our article by clicking on the link:(https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .

Awaiting your reply.

VPN asking for me to connect to the internet, VPN states I'm not connected however, I' m fully connected so VPN will not connect please advice.

Hello Steve,
Thank you for contacting AVG community.
I apologize for the inconvenience caused. I will certainly help you with this issue. Could you please provide us the error screenshot so that we can check and assist you accordingly. To do so, you can follow the instructions in our article by clicking on the link:(https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .

Awaiting your reply.