Today, windows did an update. Now my AVG VPN although it does have me logged in, it will not recognize that I already have a paid subscription for vpn. It keeps offering me a 60 day trial or a paid subscription for VPN. I have uninstalled it and reinstalled it and logged in as when I first installed it, but it still is not connecting with the fact that I have a paid subscription for VPN already. The regular internet security is up to date on subscription date.
Hello Uce,
You have an active subscription of AVG Secure VPN valid till 2019.3.9.
This error must have caused due to synchronization issue.
I have sent you an email, please follow the steps from the email and send us the log files. This will be analysed by our senior team and contact you via email with a solution.
Please attach the below requested screenshots to the email.
Screenshot of AVG Secure VPN interface.
Open AVG Secure VPN, click on "Settings->Accounts", send the screenshot of the accounts page.
Hello Uce,
You have an active subscription of AVG Secure VPN valid till 2019.3.9.
This error must have caused due to synchronization issue.
I have sent you an email, please follow the steps from the email and send us the log files. This will be analysed by our senior team and contact you via email with a solution.
Please attach the below requested screenshots to the email.
Screenshot of AVG Secure VPN interface.
Open AVG Secure VPN, click on "Settings->Accounts", send the screenshot of the accounts page.