Hello Roman,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are receiving error while try to connect with VPN. We'll certainly check and help you out.
Problems with the DNS servers from your internet service provider can compromise the functionality of certain AVG products. To troubleshoot these issues, we request you change your internet connection settings to use DNS servers from a different provider, such as Cisco, Google, Cloudflare, or Quad9. Refer the following article for detailed steps:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-dns&q=Dns&supportType=home)
If you are still facing the issue after following the above troubleshooting steps, please let us know.
Thank you and keep us updated.
AVG VPN says "connect to Internet". But I am connected!
Hello Roman,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are receiving error while try to connect with VPN. We'll certainly check and help you out.
Problems with the DNS servers from your internet service provider can compromise the functionality of certain AVG products. To troubleshoot these issues, we request you change your internet connection settings to use DNS servers from a different provider, such as Cisco, Google, Cloudflare, or Quad9. Refer the following article for detailed steps:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-dns&q=Dns&supportType=home)
If you are still facing the issue after following the above troubleshooting steps, please let us know.
Thank you and keep us updated.