AVG VPN tells me I don't have it

AVG VPN
3

Yes, Alexander.

We are aware of this synchronization issue which is being analyzed by our developers team. It will be fixed in the upcoming update.

We need to escalate this case to our senior level technicians for further assistance. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG Secure VPN interface? Also, go to settings icon on AVG Secure VPN -> Account tab and take screenshot of it.

1

I have paid for the VPN, and it says it has expired when it expires in march 2019. I've read the other comments and they techs says its a synchronization problem and I should log out and log back in, which doesn't help. I'm assuming this happens every time widows updates. But I need help.

2

Yes, Alexander.

We are aware of this synchronization issue which is being analyzed by our developers team. It will be fixed in the upcoming update.

We need to escalate this case to our senior level technicians for further assistance. Could you share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG Secure VPN interface? Also, go to settings icon on AVG Secure VPN -> Account tab and take screenshot of it.