Hello Mike,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to establish the connection using AVG Secure VPN and getting error message. We are glad to help you.
Please provide the following information to help you better :
1. Are you unable to connect with specific server location (or) All locations?
2. Confirm the version of operating system installed in your device.
3. Let us know the version of AVG Secure VPN installed in your device.
4. Kindly follow the below article and let us know if its help you.
Troubleshooting when unable to establish or maintain a VPN connection
We look forward for your response.
When logging into my PC, my VPN refuses to come on. VPN tells me I'm not connected to the internet, when in fact I am. Has anyone encountered this problem? Any recommended solutions?
Hello Mike,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to establish the connection using AVG Secure VPN and getting error message. We are glad to help you.
Please provide the following information to help you better :
1. Are you unable to connect with specific server location (or) All locations?
2. Confirm the version of operating system installed in your device.
3. Let us know the version of AVG Secure VPN installed in your device.
4. Kindly follow the below article and let us know if its help you.
Troubleshooting when unable to establish or maintain a VPN connection
We look forward for your response.