Hello Robin,
Sorry for the inconvenience caused.
This is the known issue and we have already escalated this to our developers team and they are working on this to find a fix for it.
For time being we request our customers to delete the cache files manually.
Please follow the instructions mentioned in this link: http://avgread.me/1O0Je9n .
Please feel free to contact us should you need any assistance.
Hi, well suddenly my 1TB solid state drive got full for no apparent reason, on checking with Tree Size software it seems duplicates of my files were stored in a temp file in a directory called AC that is stored under the users appdata local packages windows_ie_001. The file was called AVG Web Tuneuip and had grown to 471.9GB
After a head scratch due to the fact that the software tool would not unistall I bought a copy of Max Uninstaller that worked well, but put me out of pocket. It seems an excellent tool and I am sorely tempted to let it loose on the other AVG programs if they don't behave.
I see lots of other people have this trouble, not sure if it is specific to windows 10.
Where did this web tune up thing come from I wonder - I do not recall asking for it. So its a bit worm like maybe. Google searches call it a pup.
Fingers crossed that it does not re-install itself.
Some feedback for the general public on what is happening would be appreciated.
Thanks for the reply, good luck with the fix. I found that the tuneup re-installed itself and the cache came back again. So I have manually removed the program by editing the registry - not ideal and the process has made the AVG itself now corrupt.!
Hello Robin,
Sorry for the inconvenience caused.
This is the known issue and we have already escalated this to our developers team and they are working on this to find a fix for it.
For time being we request our customers to delete the cache files manually.
Please follow the instructions mentioned in this link: http://avgread.me/1O0Je9n .
Please feel free to contact us should you need any assistance.