Avg windows 10 home crash

Hello Leandro,
Thank you for contacting AVG Community Support.
We understand your concern regarding windows 10 crash because of AVG.
We apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I need to unlink this inheritance from my Windows 10. There's no point trying with Regedit, which doesn't work. My machine is being controlled remotely.
AVG cannot help with this. The unknown account is
(S-1-15-3-1024-1065365936-1281604716-3511738428-1654721687-432734479-3232135806-4053264122-3456934681)

 

Hello Leandro,
Thank you for contacting AVG Community Support.
We understand your concern regarding windows 10 crash because of AVG.
We apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.