Hello David,
I sincerely apologize for any inconvenience this may have caused you. Please be informed that if you have installed any third party Antivirus in your computer, uninstall it, since it may conflict the AVG program. If you have uninstall the 3rd party Antivirus program, I would request you to uninstall AVG using AVG Removal tools and then you can reinstall AVG program on your computer. Please click on the below link to run AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC.
I have tried about 5 or 6 times to install the AVG free protection anti virus program but at the end of every try, after re starting, it comes up with "Failed to install" and it gives me a error code number :0xc0070643.
Any idea why this is happening please
Any idea why this is happening please
Hello Jeff,
I understand how something like this can really try your patience.
Could you please let us know whether you have tried out the steps given to David? if not please follow those steps to get your issue fixed.
Please feel free to contact us for any further assistance. Thank you.
Once you are done with that please try installing the AVG program by clicking the following link: To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for any further assistance. Thank you.