Hello Timothy. I am really sorry to know this. I would request you to have a check if you have any other AVG programs installed in your computer. I would also request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 To download the remover tool, please click on this link: http://www.avg.com/utilities Click the link below to show steps to install your AVG: http://avgread.me/1cvJ6DX Thank you.
Hello Timothy. I am really sorry to know this. I would request you to have a check if you have any other AVG programs installed in your computer. I would also request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 To download the remover tool, please click on this link: http://www.avg.com/utilities Click the link below to show steps to install your AVG: http://avgread.me/1cvJ6DX Thank you.
I've been running AVG Free for years with no problems. However, recently it wouldn't update and my computer said I had no virus protection. I tried to unintall and then reinstall AVG but I get a setup error message that says "installation can't be done using this package because a higher version of the product is already installed." Really? What can I do?