Hello Jasmyn,
I will check this for you.
Did you get this threat message when you run AVG scan or randomly pop-up on your screen?
Share the screenshot of the threat message to assist further.
NOTE: Click on "See Details" from the threat detection pop-up and then take the screenshot.
Hi,
I've received help for this twice in the last couple of weeks, helpful techs removed it both times. It was detected again after this and AVG Internet Security was able to remove but it's popped up again and AVG cannot remove it again. Can I please get some assistance?
Thank you
Jasmyn,
Thank you for the screenshot.
We need to check and escalate it if required.
You can use the same link to get connected with our technical team.
I have resent that link via email. You can use it in future.
As requested
Hello Jasmyn,
I will check this for you.
Did you get this threat message when you run AVG scan or randomly pop-up on your screen?
Share the screenshot of the threat message to assist further.
NOTE: Click on "See Details" from the threat detection pop-up and then take the screenshot.
As requested