I'm having this exact same issue with the windows 10 notification pop up every time I start my computer up and avg stating It's out of of date in red. I click update and it tells me it's up to date and doesn't do anything yet the main screen ui stills says out of date
Holly,
Thank you for providing the screenshot of the warning message. I also see that you have multiple licenses for same product. If you would like, we can help you to merge them into a single subscription. I would suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to resolve the update issue and merge your licenses.
I have done this twice. it still gives me the same error.
I have a similar issue except on avg and avg zen it says avg is out of date click to fix, and when I click to fix it goes to the update screen and checks for an update and then says no update needed. But when going back to avg or avg zen it says it is still out of date.
Hello Holly,
Sorry to know that you have issues in updating AVG.
Please review this link http://avgread.me/1BVxDSY and run repair installation of AVG Internet Security program.
Please feel free to contact us if the issue persists.
Thank you.
Sorry to hear about the situation.
I suggest you repair your AVG and check if that fixes the issue.
Here is an article with the steps to repair your AVG: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG
Holly,
Thank you for providing the screenshot of the warning message. I also see that you have multiple licenses for same product. If you would like, we can help you to merge them into a single subscription. I would suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to resolve the update issue and merge your licenses.
Hope I understand correctly with what you mean by AVG user interface.
I have done this twice. it still gives me the same error.
Sorry to know that you have issues in updating AVG.
Please review this link http://avgread.me/1BVxDSY and run repair installation of AVG Internet Security program.
Please feel free to contact us if the issue persists.
Thank you.
I'm sorry to hear that you're experiencing issues with AVG updates. Please share a screenshot of the AVG user interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
AVG Guru
I'm having this exact same issue with the windows 10 notification pop up every time I start my computer up and avg stating It's out of of date in red. I click update and it tells me it's up to date and doesn't do anything yet the main screen ui stills says out of date