I'm having the same issue. I've already deleted the temporary update files as outlined in that article (https://support.avg.com/SupportArticleView?l=en_US&urlname=Message-Invalid-update-control-CTF-file-or-A-bin-file-is-missing-when-updating-AVG. more than once. It still comes up with the same error. We are a small IT consulting company and happen to have 3 different machines from different home customers that had/have the free version of AVG installed. They are ALL having this problem. Each of them have different reasons for having to reinstall (updating to new version, infections, etc…). None were having this issue before uninstalling originally. When deleting the files didn't work, we tried uninstalling/reinstalling/reparing, downloading the installation files again, etc… none of it helped. AVG installs with no issue, it just can't update. Can we download a full copy of the updates somewhere and try to install by hand?
Please let me know if there's any more information I can give to help solve this. I really would like to return these systems back to the customer with the same antivirus since they all seem to be happy with it.
Thank for your time,
Andy
Yes, Andy. There will be a fix available for this issue soon. Please contact us back should you need any further assistance. Thank you.
Hello Andy,
We are sorry to know that you are unable to update AVG. In this case, we suggest you to click on this link for the steps to manually download and install the updates from AVG web site http://support.avg.com/SupportArticleView?urlname=How-to-update-AVG. If you still have any issue, please let us know and we will assist you further.
Thank you.
i am currently having problems, it's taking more than hours to even get it updated, it's been 2-5 hours, and the progress stays at 15%, wtf?! if there is anything for me to fix, please tell me, and thank you.
Ok, it's getting late now so I'll connect in the morning… thanks very much for your time.
Andy
Yes, Andy. There will be a fix available for this issue soon. Please contact us back should you need any further assistance. Thank you.
Hello Andy, I apologize for the inconvenience and difficulties caused. I have sent you an email with necessary steps to resolve this issue. Thank you.
i am currently having problems, it's taking more than hours to even get it updated, it's been 2-5 hours, and the progress stays at 15%, wtf?! if there is anything for me to fix, please tell me, and thank you.
Edit: In my haste, I didn't include some informaiton. I apologize. The error I'm getting is that "a .bin file is missing" on all the machines.
Ok, it's getting late now so I'll connect in the morning… thanks very much for your time.
Andy
Andy, Within the Aravind Gnanamurthy posting for AVG Free… Use the update files from this webpage (http://free.avg.com/ww-en/download-update).
AVG Guru