Hello Teresa,
We realize it is disturbing when you receive "buy now" pop-ups in your free version of AVG.
It seems that you have installed trial version of AVG protection.
Please download and run AVG remover tool through the below link to uninstall all the traces of AVG.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Please download and install latest version of AVG antivirus through the below link
http://www.avg.com/us-en/avg-antivirus-free
Please feel free to contact us if you still have difficulties in installation.
Thank you.
I (unfortunately) opted to try AVG Zen for free. The trial period is over, and I do not wish to purchase Zen at this time, as I'm happy with my AVG Free coverage. However, I cannot make the "Buy Now" box disappear, and it blocks the info box for my AVG Free. Everytime I turn on my computer, I get the message, "Update Failed: Could not connect to update server." I would simply open my shortcut to click on the update, but the "Buy Now" box won't allow me access. Very frustrating. Please help.
Hello Teresa,
We realize it is disturbing when you receive "buy now" pop-ups in your free version of AVG.
It seems that you have installed trial version of AVG protection.
Please download and run AVG remover tool through the below link to uninstall all the traces of AVG.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Please download and install latest version of AVG antivirus through the below link
http://www.avg.com/us-en/avg-antivirus-free
Please feel free to contact us if you still have difficulties in installation.
Thank you.