Avg zen minimizes other software that is running on full screen

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7

Zbynek, this looks to me as a lack with your beta testers. THIS should of been see well within the 2nd, or 3rd alpha. AVG might want to look for beta testers that take the testing seriously! Jonas, try this till this issue is fixed. Go into Windows Control Panels, Hardware, monitor, and lock it into full screen. By doing this you are bypassing Windows monitor setup and going with a Hardware setup. (Monitor) the only drawback to this is, when you are not gaming, you need to go back in and set it back to the resolution that is comfortable for normal computer use.

6

I am experiencing the same problem. On my one PC where I have AVG Zen and PC TuneUp installed after an hour or so I get kicked out of any fullscreen application, whether video or game. When I am in a video game it minimizes. This is inacceptable. Either the Zen application needs stop doing whatever it is doing after about an hour or it needs to stop stealing focus of any fullscreen application. 

I was able to identify the executable that launches and terminates itself just barely a second later when this happens. The executable is avguix.exe. 

https://www.dropbox.com/s/bkomo512fin4ke2/avguix_exe.jpg?dl=0

What does the avguix.exe file do? Can I somehow disable its action every hour? Or can you make it stop stealing fullscreen focus each time? 

This issue has made me uninstall your software from my main gaming system. A full enjoyment of my games or movies is not posible with this poor behavior of your software. It interrupts immersion or even disrupts valuable progress in a game that I am playing because the executable makes the game minimze and some games won't let me restore it to fullscreen.

1

Hello

I have AVG PC Tune Up 2015 installed and the AVG Zen software seems to show up in the taskbar from time to time and then it dissapears.
When this happens, software running at full screen will get minimized or will lose focus.

How can this be solved?

Thanks

5

I am experiencing the same problem. On my one PC where I have AVG Zen and PC TuneUp installed after an hour or so I get kicked out of any fullscreen application, whether video or game. When I am in a video game it minimizes. This is inacceptable. Either the Zen application needs stop doing whatever it is doing after about an hour or it needs to stop stealing focus of any fullscreen application. 

I was able to identify the executable that launches and terminates itself just barely a second later when this happens. The executable is avguix.exe. 

https://www.dropbox.com/s/bkomo512fin4ke2/avguix_exe.jpg?dl=0

What does the avguix.exe file do? Can I somehow disable its action every hour? Or can you make it stop stealing fullscreen focus each time? 

This issue has made me uninstall your software from my main gaming system. A full enjoyment of my games or movies is not posible with this poor behavior of your software. It interrupts immersion or even disrupts valuable progress in a game that I am playing because the executable makes the game minimze and some games won't let me restore it to fullscreen.

3

Here's another thread that appears to be the same issue:
http://support.avg.com/answers?id=906b0000000D2fsAAC
Note that Zbynek requested SysInfo, but probably never got it. (I don't use Zen.)

4

Hi Alberto,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

2

Zbynek, this looks to me as a lack with your beta testers. THIS should of been see well within the 2nd, or 3rd alpha. AVG might want to look for beta testers that take the testing seriously! Jonas, try this till this issue is fixed. Go into Windows Control Panels, Hardware, monitor, and lock it into full screen. By doing this you are bypassing Windows monitor setup and going with a Hardware setup. (Monitor) the only drawback to this is, when you are not gaming, you need to go back in and set it back to the resolution that is comfortable for normal computer use.