Hello Shaye,
Since AVG Zen app has been discontinued, you may not be able to manage your other devices from Zen interface on your windows computer. You can directly activate AVG program on your Laptop using your AVG Myaccount credentials.
If you have installed AVG on your Laptop, open AVG Internet Security > My AVG > My Subscription > Click Logout/ Remove license (If you have that option) > Select Login and Enter your Myaccount credentials > click OK to reactivate the program.
If you have not installed your product yet, please click on the link below to see installation instructions for your product:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
To install AVG TuneUp Unlimited, refer this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance
If you face any difficulties, please let me know to assist further.
We have AVG Ultimate and our AVG Zen is connected via our desktop computer, that is where we can remove and add new devices. I noticed this can't be done from our other devices, I assume the desktop has formed as our "base" device?
I want to transfer this access to a connected laptop as the desktop is dying and will be scrapped soon. How do i do this?
Hello Shaye,
Since AVG Zen app has been discontinued, you may not be able to manage your other devices from Zen interface on your windows computer. You can directly activate AVG program on your Laptop using your AVG Myaccount credentials.
If you have installed AVG on your Laptop, open AVG Internet Security > My AVG > My Subscription > Click Logout/ Remove license (If you have that option) > Select Login and Enter your Myaccount credentials > click OK to reactivate the program.
If you have not installed your product yet, please click on the link below to see installation instructions for your product:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
To install AVG TuneUp Unlimited, refer this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance
If you face any difficulties, please let me know to assist further.