AVG ZEN (?) will not update databases

AVG Protection
3

Hello Fuzzy,
We regret for the inconvenience. We would request you to uninstall AVG old traces using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download

Thank you.

1

I can't get AVG Zen to update the anti-spyware or virus databases. I have even tried to uninstall AVG so I could try reinstalling it but it says I have to uninstall AVG Protection first and when I try that it gives me a 0xe001f90f error. I WANT MY AVG TO WORK PLEASE!! :slight_smile:

2

Hello Fuzzy,
We regret for the inconvenience. We would request you to uninstall AVG old traces using AVG Removal tool and then you can reinstall AVG program on your computer.

Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.

NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://www.avg.com/us-en/download

Thank you.