AVG Zen won't active since download and neither will my other programs

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7

Hi Matthew,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

8

No, the issue is still unresolved. I have found some programs that I can use other than Google Chrome but for the most part, I still have many programs that I cannot use following the download of AVG Tuneup 2015 including Tuneup itself and I still cannot use Control Panel to uninstall it.

1

After downloading the AVG Tuneup 2015, when trying to use it through the AVG Zen interface, the program would not activate saying "AVG Tuneup repeatedly failed to start". But this was not limited to AVG Tuneup. Since downloading and trying to use AVG Tuneup 2015, most of the programs on my computer are no longer working with various error messages coming up. When trying to use Control Panel to uninstall these programs, there is no response when i click on anything in Control Panel.

This was not an issue prior to downloading AVG Tuneup 2015 so obviously these problems occurred when i downloaded your software. As a result, the only program I can use is my Internet browser, Google Chrome.

2

I attempted to use the Diagnostic Tool program but like TuneUp, it also gives error messages saying that it cannot function properly. Also, due to the lack of functionalty that has occurred as a result of downolading the TuneUp 2015, I cannot rever any changes that have occurred. Because of this, I will be forced to have my computer either formatted or taking for repairs.

I have no choice but to demand a refund as I still have time to request one.

3

No, the issue is still unresolved. I have found some programs that I can use other than Google Chrome but for the most part, I still have many programs that I cannot use following the download of AVG Tuneup 2015 including Tuneup itself and I still cannot use Control Panel to uninstall it.

4

Hi Matthew,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

5

Hi Matthew,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Did you tried rever changes made by PC Tuneup as suggested by Alan?
Thanks

6

Hi Matthew,
For help on your issue please try remove AVG TuneUp using this tool.
Do you want pass your refund request to proper department?
Thanks