AVG Zen Won't start up

When I click on the AVG Zen icon it wont' start up. How do I reinstall?

Hello Rosemary,
We sincerely apologize for the difficulties you are currently experiencing. Could you please let us know the name of the AVG product you have installed in your pc? also let us know the error message you receive when you click on AVG Zen, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

Hello Rosemary,
We sincerely apologize for the difficulties you are currently experiencing. Could you please let us know the name of the AVG product you have installed in your pc? also let us know the error message you receive when you click on AVG Zen, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.