Hello Paul,
Do you mean that no antivirus program is working on your PC or only the AVG free antivirus program?
Do you mean that even after reinstalling your Windows 7 the problem persists?
You are welcome, Paul.
The exact reason for your issue is that you having Multiple security programs installed on your PC. This will always create some conflicts among each programs and will eventually slow down your computer. This is the reason for our AVG program for not working properly. So I recommend you to have only our AVG program installed on your PC so that you can avoid the conflicts and other issues. I request you to completely reinstall the AVG free antivirus program by following the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
Good Morning, happy people…
Dell Optiplex 745, 5/80GB, W7 Home Premium, NetGear Wireless, ARRIS router. AVG Free, Malwarebytes (free), Spywareblaster (free), CCleaner (free), REVO 1.95 (free). I also use MSERT and MRT. Recently installed and tried Dr. Web and Kaspersky TDSS after following problems started, again…
Booted this a.m. and AVG was not protecting my computer. AVG is slow to initialize and doesn't load smoothly. Used "Fix now". It muddled around for 30 seconds then opened up a box telling me that it couldn't fix the issue and directed me to some other place. The "other place" told me that I'd have to surf to find/fix the problem…what is that? This is the sixth time this has happened over a 5+ month period. It is always cyclical and always the beginning of a continuous back-slide into performance issues and crashes, both AVG and W7. I have tried three (AVG) Repairs and four complete uninstalls and reinstalls since the end of July. I have had to wipe and reinstall W7 (yes, I have the disc) three times. No amount of scanning finds anything. Kaspersky and Dr. Web found nothing. AVG Command Line Scanner, nothing. Malwarebytes Chameleon, nothing. CHKDSK, nothing, Memory scan, nothing, etc., etc., etc. When I use sfc /scannow it always comes back "No integrity violations". However, this morning used the "dism…scanhealth" and was notified of missing manifests - This is the first time dism has notified me of any problems…The Event Viewer is logging multiple icons, from Information to Critical with many different error codes. The on-board Dell Support Assistant finds nothing and tells me that all my drivers and hardware are functional and up to date, as is my software. This all started in early July 2014 when MS was dumping W10 on all of us. My Updates have been set to "Download but let me choose" for months. I had, at one point, spent three days and 16 hours with MS Support trying to straighten out and stop W10 from installing and/or destroying my computer. That did nothing and resulted in another wipe/reinstall. I let nothing to do with W10 near my rig, but then, I am not savvy enough to be able to really check the "guts" of an update. There are so many INDICATED problems that I am overpowered and simply do not know what to do or where to go. Short of Sepuku, any idea or suggestions…?
Thankyou for your response, Balasubramanian.
The only active monitoring & scanning anti-virus I am using is AVG. I have Spywareblaster, but it is a passive monitoring/blocking program and doesn't scan or interfere. I use Malwarebytes for scanning and quarantine purposes, it does not actively monitor or automatically scan. I do not have Security Essentials or use (it is OFF) Window Defender. I use CCleaner and REVO for cleaning and uninstallation. MSERT & MRT, although not very effectual, do work, have found a few things in the past, but don't monitor and are for manual scanning only. I just downloaded KasperskyTDSSKiller and Dr. Web (not at the same time) to see if they could find anything at all, which they did not. As my first post indicated, this is a cyclical degradation. If I wipe EVERYTHING and reinstall EVERYTHING, it all works good for about 3 weeks, +/-. Then the problems start. The tip-off this time was my theme display. It started acting slow, unresponsive, weird, Wouldn't display the theme I wanted, and when it did I couldn't shut it off, among other problems. I always shut-down everything before I scan, download, install, or uninstall. I stopped using the theme today because of unreliability. Usually the next ripple, which is happening now, and what prompted my first post, will come when AVG @ first boot will not be protecting my Computer, sometimes Web, sometimes Identity, sometimes all of it. I get the notification that "AVG needs to be turned on" through the Windows Action Center, not from AVG itself. I have scanned AVG with itself. I have scanned all other tools and programs with AVG. No tool I have used gives me any information outside of the Event Viewer, except for the "dism…scanhealth", which I ran this a.m., and for the first time got an indication of a problem, i.e. missing manifests. I have seen this same cycle seven times, except the missing manifests. If it follows the last 7 times it won't be long before I am reinstalling W7 and everything else…again. This computer was banging along just hunkey-dorey with absolutely no problems or hiccups until the W10 stuff started. The first time the inducements to upgrade to 10 slowly took over my computer and everntually made it impossible to use. I have read (urban myth?) that MS installs what are called "pre-installation" files that "piggy-back" on regular updates, install themselves without consent or using the normal update routine and there is virtually no indication that they happened or are even there; but if that is so, logically they would have to be using them with all W7 updates, right up to now, to keep the process active because when I say I wiped the system, I wiped it and did not keep anything or leave anything hanging around that I know of and it should not have returned, unless I got it through a current update. I'm not crazy, there IS something going on. It is repeticious and cyclical in a predictable and timely way. I'm not tech-savvy enough to know what it is really ging on or where to start, but I am getting compulsively darned tired and OCD about having to re-engineer my rig every few weeks. If I have a hardware problem, compatability problem, the computer is on it's way out, or it's me that is causing the problem, well…O.K. There is probably very little chance in this lifetime, outside of a pure stroke of luck, that I'm going to be able to collect enough information and knowledge to figure this out.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download our AVG free antivirus program please use the below link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us should you need any assistance.