AVGUI.exe system error. Program can't start because JsonRpcServer.dll is missing

AVG Protection
3

Hi, No I hadn't, but everything is ok now. I installed Avast because I wanted to have the protection until I figured out the problem, but on restarting I got a blue screen, again and again. Booted into safe mode and uninstalled it, and then thought I'd try uninstalling AVG and it worked. All files gone. :slight_smile:

Restarted my PC and reinstalled AVG, worked without issue.

Thank you for your help. :slight_smile:

7

Hello Mark,

I regret for the inconvenience caused.

Please click on this link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall AVG completely from your computer.

If you face any difficulties, please let us know and we will assist you further.

6

Hi,

I downloaded the AVG Remover tool and ran it. I received the message that it did not find any active product on my system. It gave me the option to run it anyway which I did. And after a restart I still had all the files/folders inside Program Files (which I can't delete) and the same error message pops up about the missing file suggesting that windows still has the run command.

Apparently AVG free antivirus requires this file to be able to do anything. If you can simply send it to me and tell me where to put it, I'm sure that will do the trick. :slight_smile:

1

Hi,

AVG did an automatic update the other day and now wont start because the file JsonRpcServer.dll is missing from my computer.

Repairing doesn't work. Goes through the motions and gives me an OK button at the end.

Uninstalling doesn't work. I click the uninstall button and the window vanishes after a second.

Re-installing doesn't work. I selected a new location to install to, same error message. New location weirdly doesn't exist.

So, where can I find this file about that's so important to the running of AVG that it's not included? :slight_smile:

5

Hello Mark,

I regret for the inconvenience caused.

Please click on this link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall AVG completely from your computer.

If you face any difficulties, please let us know and we will assist you further.

4

Hello Mark,
May I know if you have run AVG Clear tool? If not, then run the AVG Clear tool, if it's asking to reboot your computer in safe mode click No. Reboot your computer once and try to delete the AVG folders manually.
Best regards,
Alok.

2

Mark,
I would like to appreciate your efforts and glad to hear that you appear to be sorted now. If you need anything else, do not hesitate to let us know.