Nicole,
I understand this must be annoying.
Please ensure that all steps are followed via these instructions: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall the AVG Internet Security from http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security
If issue persists, please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Recently renewed Internet Security licence for 3 PC's. First 2 installations were an update and worked OK. Third one on a PC with no avg previously is a nightmare. Someone from here helped me on 30th Oct - it all seemed OK. Now it says I have only basic protection and wants to restart the computer every 10 minutes. When I use REMOVE and CLEAR it comes up with a BREAKPOINT ERROR in avguix.exe. HELP!
Nicole,
I understand this must be annoying.
Please ensure that all steps are followed via these instructions: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall the AVG Internet Security from http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security
If issue persists, please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.