Hi Jonas,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks
Hi Jonas,
I understand that, I just wanted to make sure that you add description to diagnostic output.
Thanks
I will use the diagnostic tool when I come around to it!
The issue is like I described above. On my gaming system where I frequently run applications in fullscreen, each time when the avguix.exe file launches and terminates itself after less than a second a game would be minimized or the taskbar would be pushed to the foreground without a fullscreen movie exiting or minimizing.
I am experiencing the following problem:
On my one PC where I have AVG Zen and PC TuneUp installed after an hour or so I get kicked out of any fullscreen application, whether video or game. When I am in a video game it minimizes. This is inacceptable. Either the Zen application needs stop doing whatever it is doing after about an hour or it needs to stop stealing focus of any fullscreen application.
I was able to identify the executable that launches and terminates itself just barely a second later when this happens. The executable is avguix.exe.
https://www.dropbox.com/s/bkomo512fin4ke2/avguix_exe.jpg?dl=0
What does the avguix.exe file do? Can I somehow disable its action every hour? Or can you make it stop stealing fullscreen focus each time?
This issue has made me uninstall your software from my main gaming system. A full enjoyment of my games or movies is not posible with this poor behavior of your software. It interrupts immersion or even disrupts valuable progress in a game that I am playing because the executable makes the game minimze and some games won't let me restore it to fullscreen.
On my one PC where I have AVG Zen and PC TuneUp installed after an hour or so I get kicked out of any fullscreen application, whether video or game. When I am in a video game it minimizes. This is inacceptable. Either the Zen application needs stop doing whatever it is doing after about an hour or it needs to stop stealing focus of any fullscreen application.
I was able to identify the executable that launches and terminates itself just barely a second later when this happens. The executable is avguix.exe.
https://www.dropbox.com/s/bkomo512fin4ke2/avguix_exe.jpg?dl=0
What does the avguix.exe file do? Can I somehow disable its action every hour? Or can you make it stop stealing fullscreen focus each time?
This issue has made me uninstall your software from my main gaming system. A full enjoyment of my games or movies is not posible with this poor behavior of your software. It interrupts immersion or even disrupts valuable progress in a game that I am playing because the executable makes the game minimze and some games won't let me restore it to fullscreen.
Hi Jonas,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks
I will use the diagnostic tool when I come around to it!
The issue is like I described above. On my gaming system where I frequently run applications in fullscreen, each time when the avguix.exe file launches and terminates itself after less than a second a game would be minimized or the taskbar would be pushed to the foreground without a fullscreen movie exiting or minimizing.
Hi Jonas,
I understand that, I just wanted to make sure that you add description to diagnostic output.
Thanks