Hello Daniel,
We understand your frustration. Sorry for the inconvenience caused.
We will definitely help you to check and clarify it.
Upon checking through your account, we could see that the order has already been cancelled and refund for the order is being processed.
You will receive the refund amount to the original payment method used to purchase the AVG Tune Up product within 7 business days.
Thank you for your understanding.
Hello, I signed up for a Tuneup subscription for a workstation a few weeks ago. Today, AVG charged me additionally 70€ for an older, long-deactivated subscription for no reason at all, which was apparently reactivated without my intervention.
What a fucking band of robbers is this batshit store actually?
I have now activated the Paypal buyer protection and hope those criminals give the money back.
AVM sucks so bad.
Hello Daniel,
We understand your frustration. Sorry for the inconvenience caused.
We will definitely help you to check and clarify it.
Upon checking through your account, we could see that the order has already been cancelled and refund for the order is being processed.
You will receive the refund amount to the original payment method used to purchase the AVG Tune Up product within 7 business days.
Thank you for your understanding.