Badoing and Bongacam pop-ups - constant, how to remove?

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1

I have what I believe to be some form of malware which is loading pop-ups on my PC. It has also spread to my smart TV, where pop-ups are constantly appearing there too. The pop-ups are pornographic in content, and obviously this is very unsettling for us as a family. The two main pop-ups we are concerned about are Badoing and Bongacam, but we are also getting other spurious pop-ups, some of which are games-related. I have pop-up blocker initiated, which isn't helping. I have run a number of spyware removal tools, to no avail. I have scanned using the AVG Scan tool, nothing was found. I have the latest version of AVG, I have run the antirootkit scan, again, nothing found. The next step would appear to be the AVG Autoruns tool, but it appears that I have to contact AVG Customer Care first. Unsure as to how to do that, as there appears to be no actual connectivity path to a human being… So, is anyone aware of how to contact AVG and are you aware of this type of issue which appears to be hidden to the AVG antivirus tool?

5

Thanks Alan, the problem is, I don't know 'where' the malware 'roots' are, so although I am catalogueing this as a virus, I may not be politically correct… but, I am keeping my fingers crossed, as I've selected the IE pop-up block to high setting, and also I have disabled scripting of Java applets, in IE Security tab. I'm not seeing the prono pop-ups now (touch wood) but I do see other smaller less intrusive pop-ups appearing (for games)… it'll do for now.

3

Thanks Alan, the problem is, I don't know 'where' the malware 'roots' are, so although I am catalogueing this as a virus, I may not be politically correct… but, I am keeping my fingers crossed, as I've selected the IE pop-up block to high setting, and also I have disabled scripting of Java applets, in IE Security tab. I'm not seeing the prono pop-ups now (touch wood) but I do see other smaller less intrusive pop-ups appearing (for games)… it'll do for now.

4

Hi Tony,
I recommend start with uninstalling all unknown/unused programs and browser addons.
Thanks

2

Hi Tony,
I recommend start with uninstalling all unknown/unused programs and browser addons.
Thanks