Battle.net launcher blocked by AVG

AVG Protection
6

Hello Andrew,

Thank you for creating your own post.
We have sent an email with instruction on how to collect and send us the logs.
Hence, install AVG Antivirus free as mentioned in this https://goo.gl/LYUXfg article and then follow the steps provided in the email.
To be sure, you are able to access "battle.net" only when AVG Antivirus free is uninstalled. Am I right?

1

I'm using AVG free and since I've had it, it won't let me launch games from battle.net, I have tried making exceptions and using do not disturb but nothing works.

3

yes, and I did everything the email said.

5

It is still not working

4

Andrew, please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to launch this game.

We will check the same and escalate this case to our senior team.

2

Hello Andrew,

Thank you for creating your own post.
We have sent an email with instruction on how to collect and send us the logs.
Hence, install AVG Antivirus free as mentioned in this https://goo.gl/LYUXfg article and then follow the steps provided in the email.
To be sure, you are able to access "battle.net" only when AVG Antivirus free is uninstalled. Am I right?