Been charged, but had cancelled

Hello April,
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.

Hi

I've just found a charge on my bank account but I cancelled any renewals. My account shows no subscriptions.  

Need help with any contact details to apply for refund, UK,   thank you 

Thank you for your time

Hello April,
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.